Privacy and Cookies Policy
Haselbury Mill Privacy & Cookies Policy
This policy covers:
- Information collected
- Use of information collected
- Disclosing personal data
- Retention of personal information
- Security of personal information
- Access to your information
- Marketing use
- Third party websites
1. What information do we collect about you?
We may collect, store and use the following kinds of personal information:
1.1. When you browse our website, we may collect:
a. information about your computer and about your visits to and use of this website
b. information that you provide to us when registering with our website (including your email address);
c. information relating to any bookings you make of our services or any other transactions that you enter into through our website (including your name, address, telephone number, email address);
d. the information contained in or relating to any communication that you send to us or send through our website
1.2. When you register for any booking or event you may provide us with:
a. information that you may provide when completing your booking i.e.name, date of birth, address, email and phone number);
b. information that you provide to us for the purpose of subscribing to our email notifications (including your name and email address);
2. How we may use the information about you
2.1. Personal information will be used for the purposes specified in this policy or on the relevant pages of the website.
2.2. We may use your personal information to:
a. administer our website and business;
b. enable your use of the services available on our website;
c. supply to you services booked through our website;
d. send booking confirmations.
e. send you non-marketing commercial communications;
f. send you email notifications that you have specifically requested;
g. with your agreement, to send you our email newsletter
h. provide third parties with statistical information about our users (but those third parties will not be able to identify any individual user from that information);
l. deal with enquiries and complaints made by or about you relating to our website or business;
j. keep our website secure and prevent fraud; and
k. verify compliance with the terms and conditions governing the use of our website (including monitoring private messages sent through our website private messaging service).
2.3. We will not, without your express consent, supply your personal information to any third party for the purpose of their or any other third party’s direct marketing.
3. Disclosing personal data
3.1. We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors in so far as reasonably necessary for the purposes set out in this policy.
3.2. We may disclose your personal information:
a. to the extent that we are required to do so by law;
b. in connection with any ongoing or prospective legal proceedings;
c. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
d. to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
e. to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.
3.3. Except as provided in this policy, we will not provide your personal information to third parties.
4. Retention of Personal Information
4.1. This section sets out our data retention policies and procedure, which are designed to help ensure that we comply with our legal obligations in relation to the retention and deletion of personal information.
4.2. Personal information that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
4.3. Notwithstanding the other provisions of this Section 5, we will retain documents (including electronic documents) containing personal data:
a. to the extent that we are required to do so by law;
b. if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
c. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
5. Security of Personal Information
5.1. We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
5.2. We will store all the personal information you provide on our secure servers.
6. Access to your Information
6.1. You have the right to request a copy of the personal information that we hold about you; provision of such information will be subject to the supply of appropriate evidence of your identity
6.2. We may withhold personal information that you request to the extent permitted by law.
6.3. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
7. Marketing Uses
7.1. We would like to send you information about our offers and services which may be of interest to you.
7.2. If you no longer wish to be contacted for marketing purposes, you can unsubscribe at any time.
8. Cookies Policy
8.2. You do not have to accept cookies and you can change the settings within your browser to accept all cookies, reject all cookies, reject cookies from certain websites, notify you if a site is requesting to set a cookie, and set various other options.
9. Third Party Websites
9.1. Our website may include hyperlinks to, and details of, third party websites.
10. Changes to our Privacy & Cookies Policy
10.1. We may update this policy by publishing a new version on our website.
10.2. You should from time to time look at the policy on our website to ensure you are happy with any changes.